# How can we help?

## Frequently Asked Questions

### How do I get started with Verso AI?  
Getting started is simple! Install Verso AI from the Microsoft Office Store, open PowerPoint, and look for the Verso AI add-in in your ribbon. Sign in with your account, and you're ready to start creating presentations with AI assistance.

### What can Verso AI do in PowerPoint?  
Verso AI can create entire presentations from prompts, edit existing slides, apply professional designs, generate content, optimize layouts, maintain brand consistency, and help you iterate on your presentations. It works natively in PowerPoint, so all edits are made directly in your presentation.

### Which versions of PowerPoint are supported?  
Verso AI works with PowerPoint for Microsoft 365, PowerPoint 2021, PowerPoint 2019, and PowerPoint on the web. Both Windows and Mac versions are fully supported.

### Does Verso AI work offline?  
Verso AI requires an internet connection to generate and process AI content. However, once slides are created, you can continue editing them in PowerPoint offline as usual.

### What pricing plans are available?  
We offer flexible plans for individuals and teams. Start with our free trial to test all features. For pricing details and enterprise plans with custom features, advanced security, and dedicated support, please contact our sales team.

### Can I cancel my subscription anytime?  
Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period, and you won't be charged again.

### Is my data secure and private?  
Absolutely. We take data security seriously. Your presentations and data are encrypted in transit and at rest. We never train our AI models on your content, and we're compliant with enterprise security standards including SOC 2 and GDPR.

### Can I use Verso AI for commercial presentations?  
Yes! All content generated by Verso AI is yours to use commercially. You retain full ownership and rights to your presentations and any AI-generated content within them.

### Do you offer team or enterprise plans?  
Yes! Our enterprise plan includes centralized billing, team management, brand template libraries, advanced security features, SSO integration, dedicated support, and custom AI model configurations. Contact us for a demo tailored to your organization's needs.

### The add-in isn't showing up in PowerPoint. What should I do?  
Try these steps: 1) Restart PowerPoint completely, 2) Check that you're signed in to your Microsoft account, 3) Go to Insert > Get Add-ins and verify Verso AI is installed, 4) Check your IT department hasn't blocked add-ins. If issues persist, contact our support team.